Personal Information
When creating a user account, you will be asked to provide personal details which may include:
• Identity Information: ID number, name, gender, and date of birth.
• Contact Information: Email address, physical address, and phone number.
• Driving Information: Driving license number, expiration date, and any relevant information.
Collecting this personal information helps us provide and improve our services to you. While some services may be accessible without providing personal information, certain features may be restricted.
By providing your personal information, you authorize GoSteer to:
• Maintain your account.
• Enable secure communications regarding car rentals and related services.
• Improve and update our application and services.
• Contact you directly about rental needs and relevant updates.
Payment Information
Your payment details are securely processed by third-party payment processors when making payments through our application. These transactions are governed by our payment terms and the privacy policies of the payment processors. GoSteer does not store your full payment information on its servers.
Traffic Data Collection
We automatically collect data when you use our services, including:
• IP Address: To identify the location of your device.
• Device Type and Browser Type: To ensure compatibility and improve performance.
• Geographical Location: To provide location-based services.
• Usage Statistics: Including pages visited, time spent on the site, and interaction patterns.
This information helps us understand how you interact with our services and allows us to improve the user experience.
How We Collect Your Information
Information is collected through various interactions with our services, including but not limited to:
• Searching for and selecting vehicles.
• Uploading documents and images.
• Providing feedback and reviews.
• Communicating with our customer support team.
Information may also be collected through technical means, such as cookies, web beacons, and other tracking tools. These tools help us provide a personalized experience and analyze user behavior.
How We Use Collected Information
GoSteer uses the collected data to:
• Provide and improve our services.
• Communicate with you regarding service-related activities and promotional offers.
• Conduct business analysis and market research.
• Enhance the overall user experience by personalizing content and services.
Disclosure of Information
Your information may be shared or disclosed to:
• GoSteer Employees: To perform necessary services.
• Government Officials: Your data may be disclosed to government authorities in exceptional circumstances where such need arises.
• Third-Party Service Providers: Including payment processors, analytics providers, and marketing partners, to facilitate our services.
In the event of business transfers such as mergers or acquisitions, we pledge to inform you if different privacy terms or policies will apply.
Security and Storage
We are committed to protecting the privacy and confidentiality of personal data and will not disclose it without personal consent, except where required by law. We secure the information you provide through:
• Secure Servers: Stored on computer servers in a controlled secure environment, protected from unauthorized access or use.
• Encryption Technologies: Sensitive information is encrypted during transmission and storage.
• Access Controls: Access to your data is restricted to authorized personnel only.
Despite our efforts, we will notify you immediately in the event of any breach affecting your personal information.
Data Retention
Your personal data will be retained and used for the time necessary to comply with legal requirements, and your personal data will be destroyed once the purpose for which it was collected has been fulfilled.
This platform will retain personal data after the purpose of collection has ended only under the following circumstances:
• If there is a systematic justification for retention for a specified period, it must be destroyed at the end of that period or upon the fulfillment of the purpose of collection.
• If the personal data is relevant to a case before a judicial authority and retention is required for that purpose, it will be destroyed after the judicial proceedings concerning the case are concluded.
User Rights
You have the right to:
• Access and review your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal and contractual restrictions.
• Opt-out of marketing communications at any time.
Changes to the Privacy Policy
GoSteer reserves the right to update this privacy policy and related policies at our discretion at any time. Changes take effect immediately upon posting unless otherwise stated. Your continued use of the platform and its services after updates constitutes your acceptance of the new terms and updates.
Contact Us
If you have any inquiries regarding this privacy policy or our privacy practices, please contact us at:
• Email: [email protected]
• Phone: 920031805
Acceptance of the Privacy Policy
You acknowledge that you have read this policy and agree to all its terms and conditions. Your use of the platform signifies your acceptance of this policy, as well as the terms and conditions governing it.
This comprehensive privacy policy ensures you are fully informed about how your personal information is collected, used, and protected when using GoSteer services.